Legal & Privacy
Thank you for visiting Tenderhound Therapies.
Privacy Policy
Last updated: July 2026
Tenderhound Therapies is committed to protecting your privacy and handling your personal information responsibly.
Who I am
Tenderhound Therapies is owned and operated by:
Tania Carlyle
Broadmayne, Dorset
Email: info@tenderhoundtherapies.com
Telephone: 07933 791407
What information I collect
When you contact me or book an appointment, I may collect:
- Your name
- Email address
- Telephone number
- Your dog’s name, age and relevant medical history
- Veterinary details (where appropriate)
- Information you choose to include in your enquiry
Why I collect this information
Your information is used to:
- Respond to your enquiry
- Arrange appointments
- Communicate about your dog’s treatment
- Maintain treatment records where required
- Meet legal, insurance and professional obligations
Your information is never sold or shared for marketing purposes.
How your information is stored
Information is stored securely and only retained for as long as necessary to provide my services and comply with legal or professional requirements.
Your rights
Under UK GDPR you have the right to:
- Request a copy of your personal information
- Ask for incorrect information to be corrected
- Request deletion where appropriate
- Withdraw consent where applicable
If you have any concerns, please contact me directly.
Cookie Policy
This website uses essential cookies to ensure it functions correctly. These cookies do not collect information for advertising purposes.
If additional services such as analytics are introduced in the future, this policy will be updated accordingly.
Terms of Use
The information provided on this website is intended for general information about clinical canine massage and the services offered by Tenderhound Therapies.
Every dog is different and treatment recommendations are based on an individual assessment.
Clinical canine massage is not a replacement for veterinary diagnosis or treatment. Treatment is carried out only with prior veterinary consent in accordance with the Veterinary Surgeons Act 1966 and Exemptions Order 2015.
Although every effort is made to keep website information accurate and up to date, no guarantee is given that all information is complete or current.
Tenderhound Therapies accepts no responsibility for any loss arising from reliance on information published on this website.
All website content, including text, photographs and branding, remains the copyright of Tenderhound Therapies unless otherwise stated.
Accessibility Statement
Tenderhound Therapies is committed to making this website as accessible and easy to use as possible. If you experience any difficulty accessing information or using this website, please get in touch and I’ll be happy to help.
Questions?
If you have any questions about this Legal & Privacy page or how your personal information is handled, please feel free to get in touch.
Tenderhound Therapies is committed to maintaining the confidentiality of both clients and their dogs. Personal information is handled with care and only shared where necessary for treatment, legal requirements or with your consent.